Communication Skills
Regardless of the size of business you are in, powerful and effective
communication skills are an essential ingredient to success, especially in
sales, marketing and management. This course introduces techniques on how to
build and enhance effective communication in the workplace.
Realistic and relevant role-play scenarios tailor-made to your objectives
will demonstrate how polished verbal and physical communication skills can
benefit your business; improving confidence and delivery on the telephone,
in person and via email; how to handle and lead meetings with confidence;
improving communication in a sales environment; how to address groups with
confidence and purpose; handling objections and criticism; building stronger
relationships with clients and colleagues through effective communication;
networking skills; solving common problems; and reinforcement mechanisms for
lasting results.
Each participant will be given a Brandon Centre workbook to reiterate the
key messages, points and guidelines.
Presentation and Speech Training
Speaking in front of an audience often rates as the number one fear for many
people. In this course, we will draw from our extensive training and
experience in the live presentation environment to help our learners
overcome their fears and acquire necessary techniques for successful and
powerful live speech and presentation.
Realistic and relevant practice scenarios tailor-made to your objectives
will demonstrate the key ingredients to an engaging and persuasive
presentation; how to generate and deliver a relevant speech that achieves
the desired results; how to build confidence on stage; knowing your audience
and how to capture their attention; giving your presentation a personal
touch; the power of emotion in live speech; voice training; scriptwriting, content and structuring; effective adlibbing; how to handle last minute or
no-notice presentations; avoiding common problems; combating nerves; fixing
awkward habits; and the importance of image.
Each participant will be given a Brandon Centre workbook to reiterate the
key messages, points and guidelines.
Social Skills
Productive and engaging social skills are one of the most important
abilities a person can possess. However, not knowing how to communicate
effectively in a social situation is a common concern to many people,
especially in a face-to-face environment. This course is for those who would
like to improve their social language skills, across a range of common life
scenarios.
Realistic and relevant role-play situations tailor-made to your requirements
will demonstrate how to increase your confidence in social situations;
improving your verbal and physical communication skills; finding your unique
selling oints and using them to a social advantage; how to engage other
people; how to begin conversations; using open questions and finding topics
of mutual interest; building rapport with others; respect and courtesy; the
importance of body language; adapting social skills to friendship, workplace
and dating environments; business networking; socializing with strangers,
social skills via the phone, SMS, social networking and email; and
reinforcement mechanisms for lasting results.
Each participant will be given a Brandon Centre workbook to reiterate the
key messages, points and guidelines.
Spoken English Languages Skills
This course is designed to improve spoken English language and communication
skills for second-English speakers in a succinct and effective format.
After an assessment of your capabilities, we will demonstrate a tailor-made
approach of how to improve your current level of spoken English through the
use of realistic and relevant role-play, telephone conversation and
workplace communication examples.
We will explore ways to help you become a more confident English speaker;
increase your vocabulary; speaking in both polite and conversational terms;
learning to use the English language creatively; English language skills for
social and business environments; grammar, pronunciation, articulation,
sense and diction.
This course will be tailor-made to meet your business or personal
objectives.
Each participant will be given a Brandon Centre workbook to reiterate the
key messages, points and guidelines.
Intercultural Communication Skills
In a city with as many diverse cultures as Hong Kong, refining purposeful
and effective cross-cultural skills is crucial to achieving a harmonious
personal and professional environment. This course aims to improve your
intercultural communication skills in both business and social situations.
Realistic and relevant role-play scenarios tailor-made to your requirements
will demonstrate the importance of achieving positive intercultural
relationships; recognizing and understanding subtleties in different
cultures; key skills for effective intercultural communication in business
and social situations; avoiding misunderstandings and common faux pas;
respect and courtesy; the importance of intonation and body language; and
building an engaging and effective rapport with others.
This course will be tailor-made to meet your business or personal
objectives.
Each participant will be given a Brandon Centre workbook to reiterate the
key messages, points and guidelines.
|
